Documentation

Courier documentation

How to install Courier, send a notice, choose who receives it, back it up and put things right when something goes wrong. The same pages are in the Courier wiki.

• Accounts and Sign-in
  Courier has its own accounts.
• Active Directory groups
  Courier can address a notice to the people in the Active Directory groups you already keep, such as a year group, without typing a hundred names.
• Agent Settings
  Agent Settings, under Configuration in the left-hand menu, is for administrators.
• Audiences
  On New notice, Send to has two choices, and they are kept deliberately separate: Computers and People.
• Backup and Restore
  Everything Courier keeps is in one folder, apart from the program files, so an upgrade or an uninstall does not remove it.
• Firewall and Network
  Courier is self-hosted: it runs on a Windows Server on your own network, and the RSJ Agents on your computers reach it there.
• Formatting a notice
  A notice can have bold or italic words, a heading, bullet or numbered lists and a highlighted line, in a text size and font you choose.
• Getting Started
  This guide walks through installing Courier, enrolling your first computer and sending a first notice.
• Priority notices and All clear
  A Priority notice is for something that must be seen soon.
• Sender limits
  Courier has two kinds of account. Administrators can send to any computers or people and are never limited.
• Sending a notice
  Everything about writing a notice, previewing it, sending it and following what happens next.
• Support bundle
  If you ask for help, a support bundle gives us what we need to see without you copying lines from a log by hand.
• Templates
  A template is wording you send again and again: a fire drill reminder, a room change, a note that the shared drive is down.
• Troubleshooting
  Common problems and what to check. If something here does not cover it, ask in RSJ Software's shared Discussions, or report a problem as an Issue.
• Updates
  Courier does not update itself unless you ask it to. This page covers how to move to a newer version, and what the Updates tab in Settings does.